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Hasta Varna simply means handmade creations. Just like you, your choices are unique and we would like to cater to those choices.
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Frequently Asked Question | HastaVarna Studio

HastaVarna Studio's Story

HASTAVARNA STUDIO

A warm welcome to “HASTAVARNA STUDIO”. HASTAVARNA STUDIO provides its services based on the terms and conditions given here.You are accepting the terms and conditions and practices in the privacy policy, by visiting HASTAVARNA STUDIO.

Kindly read the terms and conditions carefully and you will be subject to these guidelines when you access this website. When you use any of the services of HASTAVARNA STUDIO, your account, profiles, gift, reminder services, etc you are abiding by the conditions of the  for such services.

When you are using the shopping services of HASTAVARNASTUDIO.COM, you agree to be bound by these terms and conditions. All displays on HASTAVARNASTUDIO.COM are the ‘Invitations to Offer’. Your order for purchase is your ‘offer’ to accept the product as per our terms and conditions. HASTAVARNASTUDIO.COM reserves all right to accept or reject the offer from your side.

We dispatch in 4hours

We dispatch very quickly, all prepaid orders will be dispatched in 4hours if you are ordering in our working hours. i.e 10AM – 7PM, the orders have placed on after cut off time will be dispatched by 10:30 AM on next day.

All major courier companies offer 2-3days for all India delivery, our courier patterns are Blue Dart, DHL & India Post.

Shipping, Order Tracking & Delivery

You can track your orders in My Account > Track your order

What is HastaVarna Studio’s Shipping Policy?

We strive to deliver products purchased from HastaVarna Studio in excellent condition and in the fastest time possible. HastaVarna Studio’s shipping will be completely FREE  for purchases of Rs. 1500* or more. we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 149 will be applicable to all orders under Rs. 1500.

•If the order is canceled, lost or un-delivered to your preferred location, we will refund the complete order amount except any shipping charges.

•If you return an order delivered to you, order shipping charges will not be refunded. However, if you self-ship your returns, we will reimburse self-shipment charges based on HastaVarna Studio’s Returns Policy. For accounts whose return behavior violate our fair usage policy, a delivery charge of Rs. 149 will be levied on all orders, irrespective of order value.

* The order value is calculated after applying discounts/VAT or any other applicable charges.

Try before you buy - Hastavarna studio

We sell genuine & unique piece of cloths

We appreciate your concern, unfortunately we are operating as online designer store and you won’t be having this option available now.

But nothing to worry, if your designer wear is not fitting as you wished then you can always return your unique designer wear to us. Kindly note we release the refunds after verifying the cloth very precisely.

HastaVarna Studio’s  15 day returns and exchange policy gives you an option to return or exchange items purchased on HastaVarna Studio for any reason within 15 days of receipt of the item. We only ask that you don’t use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.

How to return the product to us:

•Self-Ship: we don’t offer a pick up at your location. but, we will refund the shipping costs if the purchase value is more than  Rupees INR 3500. The product meets the return policy and you have shared scan copy of the courier receipt with us.

Once we pick up and receive your returned product, we will do a quality check of the product at our end and once product passes the quality check we will credit the amount you paid for the products into the refund mode selected at the time of initiating return request. If the picked up product does not pass the quality check, we shall ship it back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain refund and purchase the new item separately.

The following EXCEPTIONS and RULES apply to this Policy:

  • All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact.
  • Under Exchange Policy, only size exchanges are allowed. Items can be exchanged for a similar size or a different size. Exchanges are allowed only if your address is serviceable for an exchange by our Logistics team.
  • Self-ship your returns, your shipping costs would be reimbursed subject to your return having met our Returns and Exchange Policy and the image of the courier receipt is shared by you and validated by us.
  • NOTE: NO PRODUCTS SHALL BE ACCEPTED IF THE WARRANTY CARD IS MISSING WHILE RETURN OR EXCHANGE OF THE PRODUCTS.

If you would like to exchange products purchased from us, please follow below mentioned steps:

  • You can create exchange for products purchased from us within 15 days of its delivery
  • Simply send us an email to care@hastavarnastudio.com with your order number / call us on +91-80-39514100

We take 3 business days from the date of receipt of the goods at HastaVarna Studio to initiate NEFT transfer and 7 to 10 days for refund into your Credit/Debit/Netbanking account, after the returned item has reached us and quality check is successful. Therefore, the refund time really depends on the time it takes the courier company to deliver the packet to the returns processing facility. In case of any refund discrepancies, HastaVarna Studio may at its sole discretion, request you to share with us a screenshot of your bank statement.

PAYMENTS

HOW DOES THE COD (Cash on Delivery) PAYMENT OPTION WORK?CASH ON DELIVERY

Unfortunately we don’t offer COD (cash on delivery) at this point of time, we support digital transactions as a first priority.

The second reason is we invite only serious customers, as you know our products are unique and we wish our customers also to be unique.

What should I do if my payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.

How is the VAT amount decided?

We offer all products including VAT 5%.

Try before you buy - Hastavarna studio

SIMPLE SIGN UP

www.hastavarnastudio.com offers a very 2 steps sign up, you can just enter your email, your unique username & a best password.

Once you registered then you can login with user name and password

Incase if you forgot your password then please request for an new by pressing >forgot password

LAWS

HASTAVARNASTUDIO.COM controls and maintains this website. All the laws of India shall be applicable and courts in Bangalore alone will have jurisdiction in respect of all the terms, conditions and disclaimers. HASTAVARNASTUDIO.COM reserves all the rights to make alterations in the website and the terms and conditions and disclaimers at anytime without any prior intimation.

Terms used

“HASTAVARNASTUDIO.COM” / ”HASTAVARNA STUDIO” /”HASTAVARNA STUDIO” / ”website ” means the online shopping display place and it also displays the services offered by it. This is under the sole proprietorship of Coloring India Creative Arts Centre Pvt. Ltd. The website provides the details and different options to the Users of HASTAVARNA STUDIO to buy the products listed on HASTAVARNASTUDIO.COM.

“Agreement” refers to the terms and conditions as described herein. Agreement includes all the clauses, annexure, policies and the directions and references to this agreement as amended or modified from time to time.

“Customer” / “buyer” shall mean the person or any authorized unit who accepts the offer for sale on HASTAVARNA STUDIO by ordering for a product and purchases any of the products offered for sale on the display board of HASTAVARNA STUDIO.

“Product/Products” refers to any goods / commodities /services /offers /display items that are displayed or listed on HASTAVARNA STUDIO. It also includes the detailed description, information, guidelines, procedure, delivery structure and time plans, slogans, marketing ideas, etc.

“User” includes any person or any legal unit using or accessing the services provided on HASTAVARNA STUDIO. The use of the term ‘‘you”, also denotes the user in its true sense.

The word ‘We’ refers to HASTAVARNA STUDIO in this document.

We have electronic communication with our customers. You are receiving electronic communication when you visit our website, send e-mails to us or give us your feedback, you are communicating with us electronically. Also you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. By placing your orders with us, you agree that all terms and conditions, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Disclaimer of Products

Information about prices, products, services and merchants is for information purposes only and the product images / pictures are for the representation only. We will not be liable for any omissions, errors or delays or any kind of losses, injuries and damages arising from its display or use.

Disclaimer of warranties and damages due to other reasons

HASTAVARNA STUDIO does not warrant that this site, its servers, or e-mail sent from HASTAVARNA STUDIO are free of viruses or other harmful components.

HASTAVARNA STUDIO will not be legally responsible for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, supplementary, castigatory, and far-reaching damages.

Discount coupon and Reward points cannot be clubbed together for any discount. HASTAVARNA STUDIO has the sole rights to add or remove reward points from any user’s accounts at its own discretion as and when time demands. The services of HASTAVARNA STUDIO is provided on ‘as is’ basis and no claims of its services are not warranted or entertained. HASTAVARNA STUDIO’s current practice is to ensure reasonable efforts to maintain such confidentiality, but we will not be liable for hackers or other illegal intruders in the website. It is also clearly stated that all warranties and offers, made in HASTAVARNA STUDIO is only between HASTAVARNA STUDIO and the User.

In no event shall HASTAVARNASTUDIO.COM be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) slow access to internet, loading delays in the website; (b) users miss feeding of information on to the website  (c) any other matter relating to the services of the website. User agrees and acknowledges that User shall be solely responsible for User’s conduct and that HASTAVARNA STUDIO reserves the right to terminate your rights to use the service immediately, notwithstanding penal provisions under the Indian cyber laws or any other allied laws enacted by the government of India or any other statutory, legislative or regulatory authority authorized in this regard from time to time. In no event shall HASTAVARNA STUDIO, permits others to make changes in its profiles, terms and conditions, listings, and other details without written consent.

HASTAVARNA STUDIO therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity/availability of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on these sites.

In no event shall HASTAVARNA STUDIO, its directors, officials, representatives and employees be liable for any damages or claims relating to products sold through its various platforms. HASTAVARNA STUDIO shall only provide replacement and/or manufacturer’s warranty in case of HASTAVARNA STUDIO branded goods which will vary from goods to goods.

All prices, unless indicated otherwise are in Indian Rupees. The availability of products is subject to change without prior notice at the sole discretion of THASTAVARNA STUDIO and orders can be cancelled if the product goes out of stock. HASTAVARNA STUDIO reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price which may be higher or lower than published. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card or cheque or otherwise. In the event the payment has been processed by HASTAVARNA STUDIO the refund amount shall be credited to your account and duly notified to you by email or sent by cheque. HASTAVARNA STUDIO will not be liable for any credit/debit card fraud because of the card being used fraudulently. The users are directed use the cards in their own name. The liability to use a credit/debit card or a net banking transaction fraudulently will be on the User and the onus to ‘prove otherwise’ shall be exclusively on the User. Any request for cancellation of orders once duly placed on the site, shall not be entertained. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by HASTAVARNA STUDIO for re-delivery shall be claimed from the User placing the order. HASTAVARNA STUDIO reserves the right to charge fee for such facilities.

HASTAVARNA STUDIO and its affiliates reserve the right to cancel orders for the product in their sole discretion for any reason which can include but not limited to, the product being out of stock, or for any other reason without intimation to the User.

You agree to assure, defend and hold harmless HASTAVARNASTUDIO.COM from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by HASTAVARNASTUDIO.COM that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

TRADEMARK

The logo / image of HASTAVARNA STUDIO on the website, including all the pages and as used in the communication to the User is registered by HASTAVARNA STUDIO and the sole property of COLORING INDIA CREATIVE ARTS CENTRE PVT.LTD. Those things cannot be used or communicated or distributed without the specific and written permission of HASTAVARNA STUDIO.

Copy righted materials

HASTAVARNA STUDIO outsources some of its works to external agencies and artists. Though we take maximum care in preventing copy right violations, we cannot make cent percentage guarantee on the originality of the materials supplied by other agencies or artists. But we do respect the copy right of the others, so the users are directed to report the copyright violation with evidences, if anything comes to their notice. HASTAVARNA STUDIO will remove all such contents immediately after the verification.

LICENSE AND SITE ACCESS

HASTAVARNA STUDIOS grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except in case HASTAVARNA STUDIO gives written consent for the same.

Any part of the website or HASTAVARNA STUDIO details shall not be used by any other person for resale or commercial purposes. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without written consent of HASTAVARNA STUDIO. You may not use any meta tags or any other “hidden text” and HASTAVARNA STUDIO’s name or trademarks without the express written consent of HASTAVARNA STUDIO.

You are granted a limited, revocable, and nonexclusive right to create an account with HASTAVARNA STUDIO for the purpose of purchasing from HASTAVARNA STUDIO. This permission can be cancelled without prior notice, once any sort of violations are noticed. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept responsibility for all activities that occur under your account or password. HASTAVARNA STUDIO reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” The users should not use false email ids or the ids of other people and HASTAVARNA STUDIO will not be responsible for this, but the users have to be responsible.

HASTAVARNA STUDIO reserves the right to cancel any order without any explanation for doing so, under situation where HASTAVARNA STUDIO is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the policies of HASTAVARNA STUDIO or for any other reason. However, HASTAVARNA STUDIO will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund shall be made in reasonable time.

If any user fails to comply with the agreement of HASTAVARNA STUDIO, HASTAVARNA STUDIO in its own discretion will limit the user activity and right to use the website either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site.

Pricing

Except where noted otherwise, the Selling Price/MRP/MOP/List Price displayed for products on our website represents the full retail price listed on the product itself.

Our Registered Office Address

HastaVarna Studio
Jayanagar Block #9 , Bangalore-560069 , KA , India

WE ARE HERE TO HELP YOU

  • Drop us a mail: care@hastavarnastudio.com
  • Tweet us: @hastavarna
  • Call: +91-80-39514100
  • Our Facebook page : www.facebook.com/hastavarnastudio
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